Gaming should be a source of fun — not stress or problems. iv18 believes every player should enjoy themselves within their own budget and time limits. Our responsible gaming tools are here to help you do exactly that.
Online gaming is a great source of entertainment — but it stays enjoyable only when you remain in control. Responsible Gaming means playing in a way that has no negative impact on your financial, mental, or family life.
At iv18, we believe a happy and healthy player is our best member. That's why we don't just offer games — we make sure you're playing within healthy limits. Responsible gaming is our highest priority.
When gaming crosses the line from entertainment to addiction, it can cause serious problems in a person's life. iv18's responsible gaming policy plays an active role in preventing such situations. We want to keep you informed at all times so that gaming remains a source of joy — not a burden.
Remember: gaming is entertainment, not a guaranteed source of income. No bet is a sure win, so only wager what you can afford to lose without affecting your daily life.
We don't always notice when gaming starts to slip out of our control. Watch out for the following signs and consider using our responsible gaming tools:
If any of these signs apply to you, please contact our support team right away or start using the tools listed below. Taking action early is always the best approach.
Iv18 offers a range of tools to help you stay in control and play responsibly. All tools are completely free and available to access at any time:
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set.
Set a maximum duration for each gaming session. You will receive an automatic alert when the time is up.
Once you reach a set loss amount, your game will stop automatically — protecting you from chasing losses.
Need a breather? Take a temporary break of anywhere from 24 hours to 30 days. Your account will be paused for the duration.
Your complete betting history and win/loss statistics are always available to review.
Full self-exclusion for a long-term break. Choose anywhere from 6 months to permanent.
Setting limits is the most effective step toward responsible play. It only takes a few minutes to set limits on your iv18 account. Follow the steps below:
Log in to your iv18 account and click the profile icon in the top right corner.
Go to the profile menu and select the "Responsible Gaming" option.
Deposit limit, loss limit, or time limit — set one or more based on what works for you.
Daily, weekly, or monthly — set any period and a specific BDT limit.
Once your limit is set, you will receive a confirmation by SMS or email. Reductions take effect immediately; increases require a 24-hour waiting period.
Remember, setting limits is not a sign of weakness — it is the mark of a smart, self-aware gamer.
Sometimes a short break isn't enough. If you feel gaming is seriously affecting your life, use iv18's self-exclusion feature. Self-exclusion lets you fully close your account — either for a set period or permanently.
Exclusion from 6 months up to 1 year
Exclusion from 1 year up to 5 years
Permanent Self-Exclusion
While self-exclusion is active, you will not be able to open any new accounts, and we will not send you any promotional communications. Even after the period ends, you must complete a verification process through our support team before your account can be reactivated.
Responsible gaming isn't just about using tools — it's a mindset. Follow these habits to keep gaming enjoyable at all times:
Ask yourself the questions below. If you answer yes to more than one, it may be time to use our responsible gaming tools or reach out to support:
If you answered "Yes" to 2 or more questions, please contact our support team or Self-Exclusion Benefits Use it. Asking for help takes courage.
Iv18 is strictly for users aged 18 and above. We are fully committed to keeping minors away from gaming. Age verification is mandatory at registration, and any account showing suspicious activity will be suspended immediately.
If you have children or teenagers at home, take the following steps:
Important: If you suspect a minor is using your account, please notify our support team immediately. We will act without delay.
We don't just provide games — we ensure a safe gaming environment
Set limits based on your own budget and schedule. Daily, weekly, or monthly — you're in full control.
We regularly provide awareness content and support to ensure gaming never becomes a source of stress.
Strict age verification to protect minors. Accounts will not be approved unless age is confirmed at registration.
You will receive an automatic notification as you approach your limit. Timely alerts make it easier to make the right call.
Our support team is available at any time. Reach out directly with any concerns related to your gaming.
View your full gaming history, deposits, and spending details at any time. Transparency is at the heart of what we do.
Gaming at iv18 means a safe, controlled, and enjoyable experience. Join today and make the most of our responsible gaming tools.
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